Support
Answers, without waiting for one.
The things people ask most, and what to do about each. If none of it fits, write to us.
Common questions
Start here.
How do I report something that happened at an event?
Email trust & safety with the event name, roughly when it happened, and a screenshot if you have one. That inbox is read before the others.
I can’t sign in.
Use the reset link on the sign-in screen first — it covers most cases. If the reset email doesn’t arrive, check spam, then email sign-in trouble from the address you registered with.
How do I delete my account?
Email account deletion from your registered address. We’ll confirm before anything is removed, and what happens to your data is set out in the privacy policy.
Can I request a feature?
Yes, and we read all of them. Email feature request with what you’d want it to do, not just what to build.
Something about hosting an event.
Flare visibility, ticket links, capacity and host settings all go to host support. If you run a venue and want to be listed for launch, the contact page has that form.
When does Flare open?
Seattle, 21 October 2026. Early access gets one email before doors — no digest, no partner offers.
Still stuck
Write to a person.
The contact page routes your message to the right inbox, or you can email sherm@flarenightdiscovery.com directly and we’ll sort it from there.